These Terms of Service (“Terms”) govern your access to and use of this website (the “Site”) and any online forms, scheduling tools, chat, SMS, email, or other digital features provided through the Site (collectively, the “Online Services”). The Site is operated by Moncks Corner Heating & Air LLC (“Company,” “we,” “us,” “our”). By using the Site or Online Services, you agree to these Terms.
If you do not agree, do not use the Site.
The Site and Online Services are provided for general information, service requests, and customer communications. Content on the Site is not professional engineering advice and is not a substitute for an in-person inspection by a qualified technician. HVAC conditions vary by property and equipment, and outcomes cannot be guaranteed without an on-site evaluation.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Online Services. By using the Site, you represent that you have the legal capacity to enter into these Terms.
Submitting a request through the Site does not create a contract for services and does not guarantee response time, appointment availability, or that we will accept the job. Quotes, estimates, or ranges provided through the Site, by phone, or by message are non-binding until confirmed in writing by us after evaluation.
If the Site offers online payment features, payments may be processed by third-party providers. We do not store full payment card numbers on our servers unless explicitly stated. You agree to pay all amounts due for services provided under the agreed terms, including applicable taxes and permitted fees.
You may submit information through forms, uploads, SMS, email, or other communications (“Submissions”). You represent that your Submissions are accurate to the best of your knowledge and that you have the right to share them. You grant us a non-exclusive, worldwide, royalty-free license to use your Submissions for the purpose of responding to you, providing services, improving operations, recordkeeping, and legal compliance.
You agree not to:
The Site, including text, graphics, logos, photos, and layout, is owned by us or our licensors and is protected by intellectual property laws. You may view and use the Site for personal, non-commercial purposes related to requesting services. No rights are granted except as expressly stated in these Terms.
The Site may link to third-party websites or services. We do not control and are not responsible for third-party content, policies, availability, or practices. Your use of third-party services is at your own risk and subject to their terms.
THE SITE AND ONLINE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR ONLINE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SITE OR ONLINE SERVICES WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID US THROUGH THE SITE IN THE 3 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or Online Services, (b) your Submissions, or (c) your violation of these Terms or applicable law.
Our collection and use of personal information is described in our Privacy Policy (if posted). If no Privacy Policy is posted, you agree that we may use your information as reasonably necessary to respond to requests, provide services, maintain records, and comply with law.
We may update the Site, Online Services, or these Terms at any time. Changes take effect when posted on this page. Your continued use after changes are posted constitutes acceptance of the updated Terms.
We may suspend or terminate access to the Site or Online Services at any time for any reason, including suspected misuse, security concerns, or violations of these Terms. Sections that by their nature should survive termination will survive (including disclaimers, limitation of liability, and indemnification).
These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. You agree that any dispute arising from these Terms or the Site will be brought in state or federal courts located in South Carolina, and you consent to personal jurisdiction and venue in those courts.
Questions about these Terms:
Email: [email protected]
Phone: 843-761-1144
Service area: South Carolina